Privacy policy

Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Tarish Delivering Services LLC ("we", "our", or "us") collects, uses, discloses, and protects your information when you use the TARISH mobile application and related services.

By accessing or using the TARISH app, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Company Information


2. Services Covered

This Privacy Policy applies to all services offered through the TARISH app, including but not limited to:

  • Grocery Delivery

  • Food Delivery

  • Parcel Delivery

  • Pharmacy Delivery


3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

  • Full name

  • Mobile number

  • Email address

  • Delivery address

  • Location data (for delivery and tracking purposes)

  • Account login details

3.2 Transaction Information

  • Order details

  • Delivery instructions

  • Payment method details (processed securely via third-party payment gateways)

  • Order history

3.3 Technical Information

  • Device type and operating system

  • IP address

  • App usage data

  • Log files and crash reports


4. How We Use Your Information

We use your information to:

  • Create and manage user accounts

  • Process and deliver orders

  • Provide customer support

  • Improve app functionality and user experience

  • Send order confirmations, updates, and service notifications

  • Comply with legal and regulatory requirements in the Sultanate of Oman


5. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following cases:

  • With delivery partners and vendors to fulfill your orders

  • With payment service providers to process transactions securely

  • With government or legal authorities if required by law

  • With trusted service providers who assist in app operations under confidentiality obligations


6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is 100% secure.


7. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements


8. User Rights

As a user, you have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

Requests can be made by contacting us at support@tarish.om.


9. Location Information

Location data is used solely for:

  • Identifying nearby vendors

  • Accurate delivery routing

  • Order tracking

You may disable location access through your device settings; however, this may limit certain app features.


10. Pharmacy & Sensitive Orders

For pharmacy-related deliveries, we ensure that order information is handled with strict confidentiality and shared only with authorized pharmacies and delivery personnel.


11. Children’s Privacy

TARISH services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


12. Third-Party Links

The TARISH app may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website. Continued use of the app constitutes acceptance of the updated policy.


14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Tarish Delivering Services LLC
Website: www.tarish.om
Email: support@tarish.om
Country: Sultanate of Oman


This Privacy Policy is drafted for general informational purposes and is intended to comply with applicable laws and regulations in the Sultanate of Oman.